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Summary: Lexicon Networks integrated Salesforce and Oracle EBS for Life Fitness, ensuring accurate master data and real-time analytics.

    Problem Statement:

    • Disparate master data across Oracle EBS and Salesforce.
    • No clear source of truth for critical information.
    • Inefficient workflows for customer and asset management.
    • Limited visibility into transactional data.
    • Challenges in generating analytic reports

    Solution by Lexicon:

    • Provided master data synchronization across systems.
    • Automated de-duplication processes.
    • Enhanced reporting capabilities with CRM integration.
    • Implemented error-handling frameworks.
    • Developed collaborative information-sharing workflows

    Outcome from Solution:

    • Accurate and centralized master data management.
    • Improved service for high-value customers.
    • Enhanced reporting for better forecasting.
    • Streamlined workflows and reduced errors.
    • Improved decision-making with real-time data insights.
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